Deguress
5 months agoJoining in
"stuck in a loop" issue after being asked to change primary email address
Hi Virgin media,
I have come to the forum looking for help after I was asked to change my legacy virgin.net email address to an alternative one yesterday. After adding an alternative, I received the email to verify but when I clicked it I was taken to a blank screen and now I can't access my emails at all.
I can see that lots of people are having the same issue, and the suggestion is that someone will need to add the new email address for me.
Can someone help me please?