Forum Discussion

Bm2024's avatar
Bm2024
Joining in
5 months ago

Sent emails deleted

Hello

all sent emails from my NTL email address and my partners NTL email have deleted themselves from the servers. Not in webmail or email apps (eg Outlook). Seems to have happened around  23/24 August based on un-deleted ones (i.e. there are sent emails still after that date)

This is not because we have deleted them to be clear!

anyone else have this issue? Or know how to contact the right people at VM?

Thanks. 

deleted
email
  • Alex_RM's avatar
    Alex_RM
    Forum Team
    5 months ago

    Hi Bm2024,

    Thanks for posting and welcome to our community 🙂

    Sorry to hear you're having some issues with your email, can you confirm if you still have an active broadband account with us? 

    Alex_Rm

      • John_GS's avatar
        John_GS
        Forum Team
        5 months ago

        Hi Bm2024 

        Thanks for coming back to the thread. I'll send you a PM now to assist further.

        Best wishes.