Deleted email inbox
I left Virgin Media on the 18th May 2024 and was under the impression that I had 90 days before the email box was removed and all emails permanently deleted.
I have tried to access my emails today and found that I have been disconnected! I have lost all my emails and I am in the middle of a dispute with Virgin Media, now there is no access! Was I informed wrongly about the 90 days?
Hi there Margela
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your service and thank you again for posting. I'd be happy to take a closer look into this with you via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.