Forum Discussion

HiUtilization's avatar
HiUtilization
On our wavelength
4 days ago

Help deleting secondary email accounts.

Hi,

Can I get some help from the forum team with regards to deleting my email accounts, they're no longer needed and the option to delete them has now been removed.

Thanks in advance.

3 Replies

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    3 days ago

    Hey HiUtizlation, thank you for reaching out and just to confirm you wish to fully delete the email address?

    Once we delete an email we cannot this back

    Would this still be okay?

  • HiUtilization's avatar
    HiUtilization
    On our wavelength
    3 days ago

    Hi matthew,

    Yes I would like all secondary emails deleted please, I'd prefer them to be deleted rather than locked as the two I deleted before the change could still recieve email. If possible can I have the two that are locked deleted as well?

    If you need me to confirm the email addresses just PM me and I'll respond as soon as I can.

    Thanks.

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      2 days ago

      Hi HiUtilixation, 

      Thanks for coming back and confirming this. We'll need to raise an IT Ticket to get the email addresses deleted. 

      This is something we can certainly do for you but in order to do that I'll need to confirm some information with you to pass security. I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

      Many thanks,