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Janthony01's avatar
Janthony01
Joining in
12 months ago

Secondary email address not working

One of our secondary email accounts, used daily by my daughter, has stopped working today (after 1.30am). I have tried password reset but to no avail - it keeps changing the password on my primary email address and MyAccount login. All other secondary email addresses are working fine, as is the primary one. I have spent 1.5 hours on the phone with your Call Agents with no resolution.

This is urgent - my daughter needs to access travel tickets from her emails for inter railing from Saturday morning.

 

PLEASE HELP.

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