Forum Discussion

Pet997's avatar
Pet997
Joining in
3 months ago

Need NTL World email address deleting

I have an old NTL world email address, which i want to get deleted, I Ieft Virgin several years ago, & asked for it to be deleted several times by customer services, but its still active. I am bombarded with scam messages every day, can someone help , please.

 

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  • Buffer6's avatar
    Buffer6
    Alessandro Volta
    3 months ago

    Just delete your NTL email address from your Email client. i.e just remove it from Thunderbird or Outlook or which ever Email client you are using.

    • Pet997's avatar
      Pet997
      Joining in
      3 months ago

      Hi , sorry for the delay, this does not stop hackers using the account, & i cant change the password, as i am no longer a virgin customer. I need the account closing completely.

      • Graham_A's avatar
        Graham_A
        Very Insightful Person
        3 months ago

        Pet997​  The VM Forum Team staff should be able to help you with this.  I have escalated the post to them as it appears to have been overlooked.