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jezza761's avatar
jezza761
Joining in
31 days ago

cannot log into virgin media website to get at email

I don't seem to be able to log into my virgin media account - is anyone else having this issue

 

  • Tried 3 different browsers... nothing.

    Tried the app and it seemed to login, but then got the error message "Sorry, we couldn't load any of your account or product information. Please try again later."

  • Same here. Tried to login to check the service status but can't.

  • Yeah Im having issues getting to my virgin media and the service status page.

    Ive been having issues with my VOIP landline service this morning (im with Andrews and Arnold). I cant even load up their website. Looks like another routing issue

  • Hi jezza761 thanks for posting although we're sorry to hear of your concerns and others with not being able to sign into My Virgin Media.

    There was an issue with this yesterday, along with intermittent broadband problems but we do believe these now all to be resolved.

    If you need any further help in the future though, please let us know.
    Many thanks