Forum Discussion
6 Replies
- clareherbinatorSettling in
This is the privacy message that I am getting:
Your connection is not private
Attackers might be trying to steal your information from form.jotform.com (for example, passwords, messages or credit cards). Learn more
NET::ERR_CERT_COMMON_NAME_INVALIDThis server could not prove that it is form.jotform.com; its security certificate is from *.prod.lg.securingsam.com. This may be caused by a misconfiguration or an attacker intercepting your connection. - legacy1Alessandro Volta
is your date and time correct on device?
- clareherbinatorSettling in
yes no issues there. I can't access on my phone or laptop connected to VM hub but if I used data rather than wifi on phone, then everything is fine.
- Alex_RM
Forum Team
Hi clareherbinator,
Thanks for posting and welcome to our community 😊
Sorry to see you're having some issues accessing some websites. Can you confirm if you're tried accessing in Incognito mode, and whether that makes any difference?
Alex_Rm
- legacy1Alessandro Volta
I'm guess there are many servers for this site by the route you get too it and the certificate to the server your going too has not been updated
I get to form.jotform.com fine
tracert form.jotform.com
Tracing route to go.lb.jotform.com [35.201.118.58]
over a maximum of 30 hops:1 7 ms 7 ms 7 ms 10.112.32.133
2 8 ms 9 ms 7 ms basl-core-2a-ae63-650.network.virginmedia.net [80.1.81.177]
3 * * * Request timed out.
4 14 ms 9 ms 11 ms eislou2-ic-4-ae0-0.network.virginmedia.net [62.254.59.130]
5 17 ms 14 ms 14 ms host-213-104-85.166.not-set-yet.virginmedia.net.85.104.213.in-addr.arpa [213.104.85.166]
6 12 ms 16 ms 11 ms 216.239.62.75
7 11 ms 11 ms 11 ms 172.253.66.89
8 18 ms 17 ms 16 ms 58.118.201.35.bc.googleusercontent.com [35.201.118.58]Trace complete.
- Client62Alessandro Volta
form.jotform.com works fine for us, we have Virus Safe ON & Child Safe OFF
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