7dials
7 months agoTuning in
VM Connect: 'can't connect to server'
Hi,
I'd like to use the VM Connect app on my iPhone to help tackle weak wifi signal strength in different rooms, but I can't get the app to work.
Every time I go through the sign-in screens, I get a message saying 'Sorry. We couldn't connect you to the server. Please try again in a moment.' I then get a message saying 'We can't seem to identify you right now. Please sign in again'.
I can however sign into VM on my laptop using the same email address and password.
I've tried deleting and reinstalling the app.
Someone else posted a query about an almost identical problem some months ago, but it seems not to have been solved. Any help would be very much appreciated; thanks.