Virgin media disabled my WiFi bandwidth can I connect a router? Only LAN works.
Since installing the new hub 5 as a replacement from the hub 4 I’ve been totally blocked from the wireless connection from virgin media’s side as they’ve disabled both 2.4 and 5ghz. Even the engineer couldn’t re enable it as it was constantly turning back off.
i believe this was done by a worker who cut the call while meddling with my account settings.
I’ve gone 2 days without WiFi because of this. The agents on the other end cannot solve this whatsoever they can only offer a replacement hub(which we already tried today with the engineer) or booking an engineer. As you can tell we’ve tried both.
still no luck. The engineer says I have to wait another 2 days for him to come back and call people on his end to reset IP or something like that? Because they’re not available today. So now I have to go another 2 days without WiFi.
There is no bandwidth but the WiFi works with ethernet only. I’ve tested this on the ps5 and it gives 850 mbps download.
Can I buy a router with WiFi 7 and connect it via ethernet to the hub to get a WiFi signal around the house? Being reliant on the bandwidth of the router instead of the none existent bandwidth of the hub 5? And how would I go about doing this if it were possible.