Forum Discussion
- Client62Alessandro Volta
I get a response from : nslookup rdgateway-r1.wvd.microsoft.com
But I get "not reachable" from : ping rdgateway-r1.wvd.microsoft.com
Are you wishing to rdp direct from your VM connection to rdgateway-r1.wvd.microsoft.com ?
or do you first connect a office VPN & then rdp ?- MannystkJust joined
its direct from my VM to the RDP
- legacy1Alessandro Volta
Remove router connect laptop to hub in modem mode power off for 2 mins
also change DNS to 1.1.1.1 , 8.8.8.8 or 9.9.9.9
- Client62Alessandro Volta
A using a Public DNS does not make rdgateway-r1.wvd.microsoft.com reachable.
- MannystkJust joined
I forced the dns change in my router before and it didnt fix the issue
- Client62Alessandro Volta
Ping rdgateway-r1.wvd.microsoft.com from the link below ... it sure looks to be offline to me.
https://www.host-tracker.com/en/ic/ping-test- MannystkJust joined
There are hundreds of other staff who manage to connect to the same address - So it is online
- Client62Alessandro Volta
I am out of ideas.
Below is via Planet VPN with Netherlands selected as the exit point : - legacy1Alessandro Volta
Yes VM and EE have a routing problem as O2 is fine to port 3389
O2
C:\temp>tracetcp rdgateway-r1.wvd.microsoft.com:3389
Tracing route to 51.140.57.159 on port 3389
Over a maximum of 30 hops.
1 2 ms 2 ms 3 ms 192.168.255.247
2 24 ms 25 ms 61 ms 192.168.8.1
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 Destination Reached in 61 ms. Connection established to 51.140.57.159
Trace Complete.
VM
C:\tracetcp_v1.0.3>tracetcp 51.140.57.159:3389
Tracing route to 51.140.57.159 on port 3389
Over a maximum of 30 hops.
1 6 ms 10 ms 11 ms 10.112.32.133
2 12 ms 11 ms 11 ms 80.1.81.185 [basl-core-2b-ae63-650.network.virginmedia.net]
3 * * * Request timed out.
4 20 ms 18 ms 17 ms 213.105.11.198 [tcl5-ic-7-ae0-0.network.virginmedia.net]
5 18 ms 16 ms 15 ms 207.46.219.212 [ae65-0.lts-96cbe-1a.ntwk.msn.net]
6 19 ms 18 ms 20 ms 104.44.239.101 [ae25-0.icr01.lon22.ntwk.msn.net]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace Complete.
EE
C:\temp>tracetcp 51.140.57.159:3389
Tracing route to 51.140.57.159 on port 3389
Over a maximum of 30 hops.
1 3 ms 4 ms 4 ms 192.168.255.247
2 3 ms 2 ms 12 ms 10.112.227.1
3 44 ms 69 ms 41 ms 10.247.176.102
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 126 ms 63 ms 45 ms 109.249.132.12
8 66 ms 47 ms 28 ms 62.172.103.199 [peer3-et4-1-6.slough.ukcore.bt.net]
9 63 ms 80 ms 49 ms 104.44.37.125 [ae66-0.ier04.lon04.ntwk.msn.net]
10 26 ms 48 ms 73 ms 104.44.55.180 [ae29-0.icr04.lon22.ntwk.msn.net]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace Complete.
- Client62Alessandro Volta
It is up to the employer to solve why there are so many routes that fail to gain access.
Some jockey in the IT team will have set the profile for what can and what can not route to this host.
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