Hi I have a solid red light on my hub although Internet is working. I am getting a new hub sent out are they easy to install. Also I live in a bungalow with a bedroom in the roof but the wifi won't reach up there. I was using a tp link to boost the signal but that's stopped working all of a sudden thanks.
Forum TeamHey di191, thank you for reaching out and we are sorry to hear about your red light issue, also a warm welcome welcome to the community.
Please can you confirm if you've tried these steps?
• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight.
• Then use the power switch to turn the unit back on. The Hub should now operate normally.
If not please do try that and let us know if the red light has gone?
Have you tried to reboot the reboot the TP link / see if its still connected?
You can also try order one of our pods here They are free on 1GB or with Volt otherwise £8 per month.
Keep us updated about the red light. Cheers
