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Rjra1995's avatar
Rjra1995
Joining in
18 days ago

Red light

I have a red flashing light on my box. I have tried a reboot and factory reset and neither have worked 

2 Replies

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  • Client62's avatar
    Client62
    Alessandro Volta
    18 days ago

    https://www.virginmedia.com/help/how-to/broadband/hub-lights

     

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      16 days ago

      Hi Rjra1995, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear one of the lights on your hub is flashing red. This could be for a number of different reasons, depending on which light is flashing. Please have a look at the link Client62 has given and select the most relevant. This will then give tips on how to resolve things. 

      Feel free to pop back to us here, expanding more on the issues you're having and we can offer further support. 

      Many thanks,