Forum Discussion

JohnAstles's avatar
JohnAstles
Joining in
12 months ago

Red light

Trying to resolve the red light on hub 3 box. Not overheating and internet connection is working. Do I need a new hub box?  If so how can I do this. PS done all advised resets. 

1 Reply

  • Thanks for reaching out to us JohnAstles, and a very warm welcome to our Community Forums

    Sorry to hear of the issues you've been experiencing with the red light on the hub,

    This would require a replacement to be sent out to you - check out the envelope in the top right hand corner for a private message from me

    Thanks

    David_Bn