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JohnAstles's avatar
JohnAstles
Joining in
11 months ago

Red light

Trying to resolve the red light on hub 3 box. Not overheating and internet connection is working. Do I need a new hub box?  If so how can I do this. PS done all advised resets. 

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    11 months ago

    Thanks for reaching out to us JohnAstles, and a very warm welcome to our Community Forums

    Sorry to hear of the issues you've been experiencing with the red light on the hub,

    This would require a replacement to be sent out to you - check out the envelope in the top right hand corner for a private message from me

    Thanks

    David_Bn