For the last few weeks I have had a solid red line on my hub. I have tried the factory reset. I have checked all the cables etc tried all the trouble shooting but still an issue.
The Internet connection keeps dropping and getting buffering and loss of service when using Netflix, Paramount apps etc.
Any suggestions.
TIA
Hub 3 has a Diagnostic Test in the Admin Menus.
What is reported for Temperature ?
If this is a Hub 3, the LED is an overheat warning and as such should be working correctly! Just wait here a day or two for a VM Mod to pick this up and arrange a replacement.
Forum TeamHi katie28,
Thanks for your post and welcome to our community.
I'm sorry to hear there is a constant red light on the hub, and that the connection has been unstable.
I'll send you a private message now so I can look into this for you 😊
Please look out for the envelope in the top right of the page and pop back to me when you can.
