Forum Discussion

watfordpete's avatar
watfordpete
Settling in
4 days ago
Solved

Red light on hub

I've a permanent red light on my hub 3. I've reset using the pinhole and I've cycled power off and on. How do I arrange for a new hub please?

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

  • This is now resolved through a call to customer services.