Forum Discussion

dougie_owen's avatar
dougie_owen
Settling in
18 days ago

Red light on hub

I have the same issue. Red light, intermittent internet, hub is well ventilated, factory reset several times etc..

Please can you send me a new hub, or an engineer, or both. Thanks.

  • Hi dougie_owen 

    Welcome to the Community Forums. 

    Sorry to hear of your red light concerns. We've not been able to locate you on the systems on our side. 

    Can you confirm the model of the hub you have, please? Once we have this, we'll be able to assist further if you still need.