My 3 hub is hot and showing a red light. Virgin told me nearly a week ago they would swap it out. Now it barely works at all and smells of smoke. I have to keep persevering with it as I need to use it. Just waiting for it to burst into flames now. Luckily it is near a window so I can throw it out.
A VM person will respond here. In the meantime - switch it off and unplug it every time you are in bed asleep or the house is unoccupied
Forum TeamHi Les62H thanks for posting and welcome back to our community.
Sorry to hear of any concerns the constant red light on your hub may giving you. I'd love to help you get this resolved. I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R
