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Ems60's avatar
Ems60
Joining in
7 months ago

Red light on hub

I have just a red light on hub box, no internet connection to tv but able to connect by WiFi on phone and tablet, have reset etc what could be wrong?

3 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    7 months ago

    Please confirm you have a Hub3 and do a pin hole reset and report if the Red LED is still showing. 

    • Ems60's avatar
      Ems60
      Joining in
      7 months ago

      I believe it is a hub 3 and yes have done a reset, switched it on and off again 

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team
        7 months ago

        Hi Ems60 

        Thanks for posting and welcome to the community.

        I'll send you a PM now, to book an engineer visit.