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Gsmith28's avatar
Gsmith28
Joining in
12 months ago

Red light on hub

My router is showing a constant red light, is quite hot at the top.  It is in a well ventilated area. 

Struggling to get through to someone who can help to trying here, I think I need a replacement. 

Any help would be great. 

  • Physically unplug it for half an hour and try again. If still red call it in as a fault on 0345 454 1111. 

  • Hi Gsmith28,

    Thank you for your post and welcome to the community. 

    We're sorry to hear about the red light on the hub. 

    We are happy to take a look into this for you. 

    I will private message you now to confirm your details. 

    ^Martin