Red light on hub 5 installed last week
Our hub 5 installed last week had a yellow/amber light on it this morning after a reboot it now red and still no internet
Forum Discussion
2 Replies
- Ashleigh_C
Forum Team
Hi there Weemsie66
Thank you so much for your post to the community forums and welcome to the team, it's great to have you.
I am so sorry that you have faced this issue with your Hub and thank you for trying a reset. Can I ask if the Hub is in a well ventillated area?
Can I also check when you say a reset do you mean you have held a pen etc into the pinhole at the back of the Hub labelled 'reset' and held in for at least 30 seconds? If not can you try this now for us?
Red LED on Hub5 means no internet connection, it is NOT indicative of overheating.
