Forum Discussion

Jp1711's avatar
Jp1711
Joining in
4 months ago

Red light on hub 3

Hi  

red light is always on my hub 3 , it’s been like this for around 9 months now. The hub is not over heating and is in open. WiFi in and out. 

I have read the hub could be faulty and could cause a fire need help and advise 

 

thanks 

2 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    4 months ago

    If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

  • Akua_A's avatar
    Akua_A
    Forum Team (Retired)
    4 months ago

    Hi Jp1711,

    Welcome to our forums, and thank you for your first post. Sorry to hear about your ongoing red hub light. We will need to book an engineer appointment to take a look at this. To do so, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,