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staceymo's avatar
staceymo
Joining in
6 months ago

Red light on Hub 3

Hi

My superhub 3 is showing a red light, I've tried unplugging it for an hour and resetting it, but its still red. Everything seems to be working OK, should I be worried?

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    6 months ago

    If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly.

    If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hi staceymo 

    Thanks for posting and welcome to the community. Thanks for letting us know about the red light and what you've tried. Whilst it's more than likely a faulty LED, I'll send you a PM now to help further and book an engineer visit for you. Best wishes.