Forum Discussion

Vic19's avatar
Vic19
Joining in
4 months ago

Red light on hub 3

Hi

i have the permanent red light on my hub. It is in the open, turned off and on, left it, reset etc etc. internet very intermittent so using my phone currently to write this 

understand I probably need a new one and this should get picked up by someone at VM

many thanks

 

1 Reply

  • Hi Vic19 👋 Welcome to the community forum! Thanks for posting! 

    Sorry to hear about the constant red light stuck on your hub, and the concerns this is causing! I will send you over a PM to confirm a few details so we can take a closer look and arrange a replacement if needed. You can find the PM in the top right corner of the page in your Inbox ✉. We can then return to this public thread with another update when possible. 

    Thanks for your patience in the meantime! 🌞