Forum Discussion

Ryno's avatar
Ryno
Joining in
2 months ago

Red light on hub 3

hi 

I have a solid red light on my virgin media hub 3 for 4 months. I’ve also been having issues with my WiFi dropping on a regular basis and slow speeds I have done a reset of the wifi router recently and have taken out the wires and plugged them in again and done the reboot on the app. Unfortunately the red light is still coming up.

  • Lee_R's avatar
    Lee_R
    Forum Team
    2 months ago

    Hi Ryno, thanks for posting and welcome to our community.

    Sorry to hear you've got a constant red light, poor WiFi connection and for any concerns both may be causing. So I can take a look on your behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R