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MarianaKonstant's avatar
MarianaKonstant
Joining in
11 months ago

Re: Red Light Hub

Hello, I am experiencing the same problem for over a month now. I thought it was something temporary but the base light on my Hub 3 is solid red.

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    11 months ago

    Hi there MarianaKonstant 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you are facing this issue with a red light on your Hub. Can I ask if you have tried a pin hole reset? To do this push a pen etc into the reset hole and hold in for 30 seconds, this will cause a full factory reset so if you have changed any details such as the WiFi password at all then this will change to the original but you can reset this afterwards.