Possible Hub 5 issue
Hi, I changed to VM about a month ago with a Gig1 Full Fibre Broadband package with a Hub 5. All seemed fine initially. I did the speed tests and 2 places in the house were low so I requested 2 extenders having been told I could have up to 3. I have heard nothing about these.
I tried to connect a VOIP phone to the hub and it would not see it. I tried the phone on 2 other networks and it worked fine. I have bought a wireless VOIP phone and that connects but occasionally reports a low signal even though it is only 5 meters away.
I use Speedtest by Ookla on my phone with I have used in 100's of places, homes, pubs, hotels etc. The new home hub is the only one which starts in yellow instead of blue and states "Your internet connection may be unstable". I completes the test and can go up to 800 but sometimes as low as 100. Also the ping symbol stays yellow and can be as high as 24.
Have I got a faulty Hub?