Forum Discussion

Smyl's avatar
Smyl
Joining in
4 months ago

Pause and Unpause not working on my Hub 3

Hello Virgin Mobile​ the pause and unpause on my mobile app stopped working. This has caused me serious concern as this is the time I need it most.

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Smyl, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues with pausing and unpausing your devices. You can find out more information on how to do this here. 

    If you have any issues, please let us know what error message you're getting so we can help further. 

    Many thanks,