Not getting near my 1gig speed

Question

Moved home decided to upgrade from 512 to 1gig , am using the hub 4 router.

I never get close to 1 gig download speeds so far. Ran speed test with Samknows, and it shows the router is giving 1gb plus. But all devices / laptops / handsets and so on getting only between 200 and 300 and its worse at night.

They also sent me a new cable when I moved home which when I switched it, the router would only work for around 10 minutes before all devices lost all connections. So switched back to my old cable now it works at least. But speeds are dire considering im paying for 1 gig broadband. The hub is clear of any other electrics and nothing blocking it. I do not want to use ethernet either. Any ideas if Virgin can assist with this? I thought at least I would get the latest hub and not be stuck on the hub 4 which has had continually issues the past halfyear.

thanks D.

legacy1 · Answer

But if you use a wire you get the speed.So many people think you get your speed by Wifi that Wifi is meant to be fast because no wires to slow you down? so why does the hub have a big old cable from outside to the hub!&nbsp;

Cardiffman282 · Answer

VM hub wifi is notoriously feable. Switch the hub to modern mode and use your own better router.&nbsp;

Adduxi · Answer

Also note VM only guarantee 30Mb over Wifi.

Deeplay · Answer

Where does it say that ? so renting a 1gig line they specify they guarantee only 30mg over wifi ? i cant believe that&nbsp;

Cardiffman282 · Answer

It's pretty standard across ISPs https://www.virginmedia.com/wifi-max&nbsp;

Forum Discussion

Not getting near my 1gig speed

8 Replies

Related Content

I’m not getting the speed I’m paying for

Hub4 able to get full Gig1 speed

Stilll getting billed after cancellation

Problem getting new package offer

Your Virgin Media Mail account is currently unavailable - can’t get past stage one