Reevefamily
4 months agoJoining in
Problem getting new package offer
My contract is coming to an end and the app shows a great offer. I tick and click through and it states nearly there and that an email has been sent. However no email arrived. I don’t know if the package has gone through. I messaged on the online chat and the they were going to try and help and sent me an email link to send details. They were going to email or call back but I have heard nothing. I need a confirmation that this is being processed. It looks like others have had that problem.
They have now phoned me and sorted out a good package