Forum Discussion

AAman's avatar
AAman
Joining in
9 months ago

No Internet and Hub4 flashing blue light

Suddenly lost Internet, tried Hub 4 reset, but keep getting a flashing rapidly blue light on the hub.

  • Hi AAman 

    Thank you so much for your post and welcome to the community forums, it's great to have you back. 

    I am so sorry that you have faced this issue, can I just check, do you have our new service with 2Gig?

     

     

  • SMaster's avatar
    SMaster
    On our wavelength

    Me too! Fast blue light flashing. Hard reboot isn’t helping. Engineering coming tomorrow will report then. Thinking…. duff firmware update?

    • Zach_R's avatar
      Zach_R
      Forum Team

      Hi SMaster,

      Thank you for your post and welcome back to our community forums. We're here to help.

      I'm sorry to hear of the recent trouble that you've had with your Hub. How are things today? How did the engineer visit go for you?

      Thanks,