Less than a week in and won’t renew at end of contract
I simply cannot believe how poor Virgin Wi-Fi is. The drop off in speed throughout my house is incredible.
I have the M250 offering and get that speed next to the router, in the furthest rooms that is dropping to 20 - 25 Mbps. Compare that with my previous BT service high gives only 67Mbps by the router but still maintains over 60 in the furthest rooms.
Someone will say that Virgin guarantee at least 30Mbps throughout your house, but on my deal you have to pay an extra £8 pcm to have the wherewithal to deliver Virgins guarantee, unless you have a Gbps deal (surely the Wi-Fi router isn’t that bad as to make speeds less than30Mbps possible with that input speed?) or to have taken out the Volt package.
For me, the Virgin guarantee 8s literally worthless.
HUB3? If so, that's a big reason in itself. You can try another WiFi channel to see if any better but it's likely to be on "AUTO". I'm not sure how many other access points are near your house trying to use the same frequencies either.
Either get your own router (many Asus are great) and use VM's hub in "Modem Mode" with potentially your own extenders/Mesh Wifi to extend the signal even further, or pay Virgin for their extenders as not free on your package level. The latter is what you will try to be sold if you ring in. I think you can cancel VM within 14 days too, though a forum staff is better to advise on options around that.
