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Danukess's avatar
Danukess
Joining in
2 months ago

Hub4 keeps overheating

Ok so I’ve got a hub4 that’s about 300mbps, I’ve got 4 devices connected( 2 phones, ps4, pc), I’ve never got a problem or anything but whenever I download a big game or even a file it just overheats and the wifi is down, I’ve tried it on steam, epic, Ea, on google chrome and torrents, and every time the fan goes crazy and overheats, I gotta limit it to download speed of 5mbps for it to not die on my, even with my hospot from my phone it goes faster and it doesn’t die, this issue it’s really annoying me, as I got a 300mbps especially because I play games on my pc, I kept letting slide since I thought that after a bit it would go back to normal but this issue keeps going on and I’m tired of it, any one got any idea what is going on?

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  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 months ago

    I'd check that the vents are not blocked with dust or fluff. If cleaning them up doesn't help then report it as a fault. 

    • Danukess's avatar
      Danukess
      Joining in
      2 months ago

      I’m sorry but I do not know what you mean by report it as a fault?, also it doesn’t have any dust in it at all it doesn’t have the vents blocked 

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team
        2 months ago

        Hello Danukess,

        Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your connection at the moment. 

        I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
        Kind Regards,
        Steven_L