Forum Discussion

Lesp1964's avatar
Lesp1964
Tuning in
11 months ago

HUB3 red LED on ?

What does it mean when the red led light is showing ?

7 Replies

  • Hello Lesp1964.

    Thanks for your first post and welcome to our community.

    Sorry to hear about the red light on your hub.

    This would indicate the hub will need replacing by an engineer.

    We are able to run some back end checks from here and can see that there's an appointment raised already.

    You can keep track on the appointment through your online account here 

    In the meantime can you please make sure the hub is well ventilated and away from any direct source of heat.

    Also, would you be able to let us know how the visit goes.

    If we can help with anything else please let us know.

    Gareth_L

     

    • Lesp1964's avatar
      Lesp1964
      Tuning in

      Gareth_L , 

      Yep I rang this morning and got an engineer vist for Tuesday afternoon . ๐Ÿ˜ 

      No probs , will post tomorrow after visit .

      • Gareth_L's avatar
        Gareth_L
        Icon for Forum Team rankForum Team

        Hello again.

        Thanks for replying, Look forward to the update tomorrow๐Ÿ‘

        Gareth_L