Forum Discussion

1Skysurfer's avatar
1Skysurfer
Joining in
2 years ago
Solved

Hub Red Light

Good Evening 

Im new on here so go easy. I have noticed that the red light at the bottom of my router is a solid red. The router is in a well ventilated area so I don’t understand why it would be like this. I searched google and it says that it’s the sign of overheating. Could someone from VM get intouch to help resolve this. I have reset the Hub. I have turned everything off and restarted but problem still remains. 

  • John_GS's avatar
    John_GS
    2 years ago

    Hi 1Skysurfer 

    Thanks for joining me on PM and providing me the details to book in the tech visit for the red light 🙂

    Let us know how the visit goes.

  • John_GS's avatar
    John_GS
    Forum Team
    2 years ago

    Good evening 1Skysurfer 

    Thanks for posting and a warm welcome to the community.

    A red light could also just be a failing LED light so I wouldn't worry to much about it.

    I'll send you a PM as you have confirmed what you have already done and it's still red.

    You'll need a tech visit to replace this.

  • John_GS's avatar
    John_GS
    Forum Team
    2 years ago

    Hi 1Skysurfer 

    Thanks for joining me on PM and providing me the details to book in the tech visit for the red light 🙂

    Let us know how the visit goes.

  • 1Skysurfer's avatar
    1Skysurfer
    Joining in
    2 years ago

    Engineer has been and replaced the hub. Thank you John for arranging it.