Hi, 2nd post on here, but this time, it's my Hub 4 being completely weird, the only thing in my whole house connecting is the downstairs tv via ethernet, all the rest are WiFi, My brothers phones and laptop, my ps5 and PC and my phone are all failing to connect to the main router, everything was working perfectly last night, but now it's not, having to use Mobile Data to make this, tried resetting it, same problem, can't it be reset on Virgin's end?
Bad wifi hardware
Try a pin-hole reset of the hub.
I've already done that as mentioned in my first comment, Everything was working last night, and now it's just randomly stopped working, tried all day to get the thing to work
UPDATE: Virgin Media Hub 4 is connected again after reconnecting everything
Forum TeamWelcome back to our community forums and sorry to hear you were having issues with your hub 4 in router mode. We can understand the inconvenience caused. Can you confirm that your service is fully up and running again? Do you need any further help with this?
Thanks,
Yes, I can confirm everything is now working, I went through the maintenance thing to try and fix connection issues, and it worked, sorry to put stress on you, I should've done the connection thing first before commenting here, my bad
"it was working before I cleaned behind the tv"
Check all the VM coax cables are firmly secured from the wall socket to all of your VM kit.
I had this problem fixed after we found out what was wrong, sorry
