Forum Discussion

CWH's avatar
CWH
Joining in
4 days ago

Hub 3 Red Light

Hello,

My Hub 3 now has a red light and there is no internet connection. I'm unable to access any settings after both a 10 second reset and a 60 second reset.

The hub isn't hot.

Are there any other ideas how to access this hub?

 

Many thanks,

 

Colin

1 Reply

  • Hi CWH,

     

    Sorry to hear you’re experiencing issues with your Hub 3. 

     

    We understand it may not be overheating, but we’d like to investigate this further. To do so, we’ll need to access your account and confirm some security details. We’ll send you a private message shortly—please keep an eye out for it.

     

    Thanks you for patience.😊