My Hub 3 has been on a red light warning for over 3 weeks, I did go on the chat and they said they would send a new hub out but on the yodel app its being showing "with sender" for 2 weeks now. Can a mod pls look into this for me pls.
Hi Mercman 👋.
Thanks for reaching out to us, sorry to hear of the issues you are facing with the red light on your Hub and the delay on a replacement. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
