Forum Discussion

Dannynobes's avatar
Dannynobes
Joining in
8 months ago

Hub 3.0 overheating

Hi! 

Had the light on my hub 3.0 seemingly go from the normal white, via shades of orange, to a really bright red. Decided to research tonight and found it it’s supposedly an overheating light. Felt the router and it did seem extremely hot. I’ve done the suggested of resetting, making sure it’s ventilated etc. but nothing seems to set it back to proper functioning. From the other posts it seems like it might have to be a router replacement. Wondering if anyone can help me. 

thanks,

Dan

hub 3.0
overheating
router
  • Client62's avatar
    Client62
    Alessandro Volta
    8 months ago

    It can be the LED is fading or it can an over temperature fault.

    To check login in to the Hub 3 menu at http://192.168.0.1/   use the numeric HUB PASSWORD from the bottom side label.   ( this is not the Wi-Fi password )

    Run the Network diagnostic tool

    Scroll down through the results and find the Temperature entry.   Is it normal ? 

  • Martin_N's avatar
    Martin_N
    Forum Team
    8 months ago

    Hi Dannynobes,

    Thank you for your post and welcome to the community. 

    It sounds as though we need to get a replacement hub for you. 

    I will private message you now to confirm your details to arrange this. 

    ^Martin