Forum Discussion

SA_78901's avatar
SA_78901
Joining in
6 days ago

Hub 3 - red light

Hi, like others on this forum I now have a solid red light on my hub 3. I’ve tried all the tips I’ve found (checked connections, reset it, let it cool down, kept it ventilated etc) and it’s still red. How do I fix it/get a replacement please?

3 Replies

    • Lee_R's avatar
      Lee_R
      Icon for Forum Team rankForum Team

      Hi SA_78901 thanks for posting and welcome back to our community.

      Sorry to hear of the constant red light on your hub 3. And for any concerns it may be giving you. So that I can take a look on behalf, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

      Regards

      Lee_R

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. It is a potential risk and as such should be managed as such.
    A VM Mod should pick this up and discuss.