Hi
I’ve contacted customer service three times about this, but I keep receiving unhelpful answers. My entire street is connected, but for some reason, my house has been missed. I’ve filled out forms for engineers to come out, but I’m still not getting anywhere, which is really frustrating. The infrastructure is in place as the cables are already installed. I’d really appreciate any help in getting this resolved. Thanks
Hi tobias1996 👋
A warm welcome to our Community Forums and thanks for your post.
I'll pop you a PM 📩 now so we can look into this further for you.
Hope to hear from you soon.
Thanks for your time via PM tobias1996
I've forwarded your details to our dedicated team who will be in touch within 10 working days to discuss servicing your property 🙂
Let me know how you get on.
Hi Ayisha,
I’ve still not had a call.. when will this be? This is getting ridiculous that I’m having to chase so much for this matter.
thanks
Hi tobias1996, sorry to hear you have not yet heard back from the team. Just to confirm, have you had a text or an email from our team in the last 10 days?
