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Marue1011's avatar
Marue1011
Joining in
4 months ago

Constant red light

We have a constant red light on our Hub 3. The hub is not hot. We have reset it and turned it on and off. The wifi is ok for a while, then becomes intermittent. Any suggestions….

1 Reply

  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    4 months ago

    Thanks for reaching out to us Marue1011, and a very warm welcome to our Community Forums!

    Sorry to hear of the issues you've been experiencing with the Wi-Fi issues and the solid red light being present on the hub.

    We will need to issue a replacement hub to you to resolve this issue for you.

    Check out the envelope in the top right hand corner for a private message from me.

    Thanks,

    David_Bn