rtwczasek
2 years agoTuning in
Can’t download images or watch videos on social media
Hi,
We can’t download any images from social media sites (instagram, twitter, WhatsApp) when connected to wifi. We also can’t watch videos on these sites. Videos will play on YouTube but take a couple of minutes to load for each video.
this is the case on a range of mobile devices as well as our tv (for the YouTube), which is plugged into the router via Ethernet.
This has been an issue since the installation of a replacement Hub 4 a couple of months ago.
Any suggestions would be welcome!
Thanks