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7 months agoJoining in
Brand new Hub 3 - rattling noise, LED is red, logs overheating errors, and constantly drops connection
Plugged in my new Hub 3 router today.
- The wifi connection keeps dropping.
- The LED is red and the device logged overheating.
- There is something loose inside that makes a rattling noise.
- I've reset the device using the reset pin and it hasn't fixed the issue.
- There's one or more loose parts rattling inside. When I turned it upside down, a piece of plastic fell out.
I'll require a replacement asap.
It is clear from forum discussions like Hub 3 Woes - Virgin Media Community - 5483299 that I've been given an old, defective Hub 3.
The Hub 3 logs from port http://192.168.0.1/ contain the following errors/warnings:
"Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out"
and
"Touchstone Thermal Event: Temperature Exceeded - Device Entering Tier1 HOT Protection Mode"