App not connecting to hub
Virgin media connect app is not connecting to hub. I’ve tried resetting hub to original settings but still not connecting. It keeps saying your not home
Forum Discussion
Hi MisbahKhan,
Thanks for posting and welcome to our community 🙂
Sorry to hear you're having some issues with the connect app.
Can you confirm if the app is up to date?
Have you tried the app on a different device?
Alex_Rm
Do you have a VPN, as the app was saying the same thing until I turned the VPN off on my phone.
I don’t have vpn
Yes my app is up to date. Still does not work
