Forum Discussion

joewebber's avatar
joewebber
On our wavelength
12 months ago
Solved

Connect app can't find Hub 4

The Connect app is basically useless. It can never find the Hub 4, no matter what I do.

I've tried factory resetting the Hub 4 (multiple times), re-installing the app, clearing the app cache, signing out/in.

Need a resolution to this, as its the only way to reset the WiFi pod, which also seems to have issues.

  • If after a 60 second reset the Hub 4 is still not working correctly, phone VM and request a replacement Hub.