Nevsdredd
4 months agoTuning in
Volt not applied
Hi
Seem to be going round in circles getting Volt benefits applied to both my Virgin and my wife's o2 account - they have managed to add it to my o2 despite not asking for it on that account!
We have messaged o2 through my wife's account and was told the request was being sent to their "dedicated team" to be dealt with in 5 days - that was 3 weeks ago and nothing! Looking on her app all reference to Volt has now been removed?
Any help appreciated.
Sorry to hear this Nevsdredd In this case we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,