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IRees's avatar
IRees
Joining in
27 days ago

Volt broadband benefit not applied

I joined Virgin broadband around 5 months ago.  I already had O2.  O2 volt benefit activated but not Virgin broadband.  I have tried contacting Virgin support but without success.  Postal address and email both identical for O2 and Virgin.  How can I resolve?

Volt

1 Reply

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    24 days ago

    Hi IRees,

    I'm sorry to hear the Volt benefits haven't been applied. 

    I can assist with this 😊

    I'll send you a private message now. 

    Please look out for the envelope in the top right of the page and pop back to me when you can.