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CamC1315's avatar
CamC1315
Joining in
6 months ago

Volt broadband add on not applied

Hi

My partner has an O2 account and we activated the volt add ons several weeks ago. 
She has received the double data add on to her mobile contract, but our broadband speeds have not been updated

I have tried several times to get through to an agent on live chat but it seems impossible. 

please can someone take a look?

thanks

cameron

1 Reply

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  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    6 months ago

    Hi CamC1315 👋

    A warm welcome to our Community Forums and thanks for your post.

    It can take up to 14 days for the Volt benefits to be activated.

    I will pop you a PM 📩 now to take a closer look into this.

    Speak soon!