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nox_uk's avatar
nox_uk
Joining in
2 years ago

Volt benefits not applied yet

Hi,

 

volt benefits were applied by o2 for double data a couple of weeks back, but I’m still waiting for the virgin speed boost. Any ideas how to sort this out?

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hello nox_uk.

    Thanks for your first post and welcome to our community.

    Sorry to hear your speed boost hasn't taken place yet.

    With you mentioning a few weeks back it should have gone through now.

    I'd like to take a look into this for you.
    If you don't mind, I will need to send you a private message to pass security. 
    If you can check your logo at the  top right of your screen that would be great. 
    Regards     
    Gareth_L